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Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. Take control of your ride costs, save time with a single solution, and streamline your transportation program.

Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. Take control of your ride costs, save time with a single solution, and streamline your transportation program.

Elevate the
customer experience with on-demand rides

Contact us

Lyft partners with thousands of automotive organizations - including car dealerships and auto shops - to provide courtesy transportation at scale.

OUR CUSTOMERS

Customers want speed and ease

Courtesy transportation with Lyft provides exactly that. Lyft drivers cover 95% of the U.S. and you can request a ride in minutes, so your customers can get where they need to be faster and more easily than ever.

Rides that make an impact

Boost customer satisfaction

Improve your CSI scores with shorter customer wait times and direct rides.

Increase
revenue

Attract more customers with convenient transportation options to and from your service department.

Eliminate
liability

Lyft protects riders for covered accidents with a first-of-its-kind insurance plan.

Streamline your workflows

We integrate with leading automotive software platforms to improve your team’s efficiency — choose the one that fits best with your software platforms.

Rides for every need

Customer transport

Reduce wait times, eliminate liability, and increase service revenue by replacing shuttle service and supplementing loaners with courtesy rides through Lyft.

Contact-less pickup and delivery

Make it easier and more efficient to pick up and drop off a customer’s vehicle.

Parts delivery

Get on-demand delivery rides without the hassle of managing additional trucks and drivers.

Roadside assistance

Take care of your customer when their car breaks down by sending a ride to a destination of their choosing.

Partnership Benefits

On-demand transportation solutions for dealerships

Lyft integrates with leading automotive software solutions, making it easy to send
on-demand rides to your customers. Choose one that best fits into your dealership’s workflows.

Send ride credits or arrange a ride for customers with Hailer — available on Fortellis. Hailer integrates into the CDK Drive DMS and automatically links back to your repair order.

Request rides to or from dealerships, provide rides as part of roadside assistance, or send ride credits with RedCap Shuttle OnDemand. This service also offers repair-order linking, enterprise reporting, dealer-branded messaging, and post-ride surveys.

Seamlessly provide your customers with on-demand transportation by scheduling a Lyft ride through Xtime’s service-technology platform.

Delivery Benefits

Boost delivery capacity and minimize costs

Deliver parts on demand to win new customers and increase your sales. Our automotive software partners offer parts delivery, powered by Lyft, to help you serve more customers, minimize costs, and eliminate liability. Available in select markets.

Customer success stories

How Bell Road Toyota raised it's customer satisfaction index score to 94.7%
How a dealership increased customer satisfaction by 55 points
“Our customers are going to really like the convenience of Lyft. Hyundai dealers who are already using Hailer have reported a smooth integration allowing them to call Lyft rides for their customers. Customers can now easily get on with their day while the inspection or service work is being performed on their car." Barry Ratzlaff
Vice President of Customer Satisfaction at Hyundai
"Hailer has benefited my service center in a variety of ways. It is a very easy process to request a ride and saves time vs. going through the processes associated with loaner vehicles. I am able to get customers in and out of the service center quickly which is a top priority." Steve Hurd
Fixed Operations Director at Westbury Toyota
"We saw an immediate positive impact in our customer satisfaction. Customers were going out of their way to compliment us. Using RedCap Shuttle OnDemand powered by Lyft has been one of the best decisions that we have ever made." James W. Stephens
Service Director, Beaman Automotive Group