Get patients everywhere their care takes them

Start caring for patients the minute they step out the door with scheduled and on-demand rides — no smartphone required.

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Organizations across the healthcare ecosystem rely on Lyft's scale and expertise to provide easy, reliable rides for their patients.

Our Partners

Rides that make an impact

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8 of 10 patients prefer Lyft

Patients prefer Lyft to traditional healthcare transportation. Boost patient satisfaction while helping more people get care they need.

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Lyft helps curtail no-shows

Reduce patient no show rates below the national average. Capture lost revenue from missed medical appointments with reliable rides from Lyft.

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Reduce costs by 32% on average

Reduce costs with a more efficient healthcare transportation solution, while gaining visibility into your spend.

Rides for every need

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Insurance-covered rides

Help your members (including commercial, Medicare, Medicare Advantage and Medicaid) get where they need to go, from rehab appointments, to physical therapy, to picking up their prescriptions.

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Health system rides

Rides across the continuum of care, from patient homes and discharge, to between facilities in your health system.

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Elderly mobility

Help elders feel less isolated and more independent while getting to important appointments on time.

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Population health

Remove lack of transportation as a negative social determinant of health. Increase patient health, safety and satisfaction with scheduled rides to appointments, ground transportation to clinics, and decreased emergency room visits.

Customer Success Stories

CareMore reduces costs and wait times, with 98% member satisfaction.
How wait times are 40% shorter with Lyft than other transportation options.
A strategic alliance with Lyft will allow us to positively impact and improve Americans’ health nationwide… We are committed to addressing issues like transportation that are inextricably linked to health outcomes, yet can’t be tackled through health care resources alone. Dr. Trent Haywood,
Chief Medical Officer and President of the BCBS Institute
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“This is an industry-leading partnership. There are thousands of patients across the entire CareMore Health system who are having a better experience getting to medical appointments than they were before.” Dr. Sachin Jain
CEO, CareMore Health
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“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.” Amy Friedman
Chief Experience Officer, Denver Health Hospital

Start moving your patients

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